Term and Conditions

Last Updated: [Insert Date]

1. Our Collector Community

Doral Toys Sale Shop specializes in premium collectibles for serious enthusiasts. Our target collectors include:

• Action figure collectors (Marvel Legends, NECA, Mezco, etc.)
• Funko Pop! vinyl collectors (including exclusives and deluxe editions)
• Anime and pop culture merchandise fans (Bandai, Ben 10, Pokemon)
• Board game enthusiasts and nostalgic toy collectors

We curate our inventory with the discerning collector in mind, focusing on mint-condition items with original packaging.

2. User Responsibilities

2.1 Account Integrity

When creating an account or making purchases, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account activity

2.2 Prohibited Conduct

You may not:

• Use our site for any illegal purpose or violate any laws
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape content or place orders
• Resell our products in violation of manufacturer policies
• Misrepresent yourself or the condition of returned items

3. Products & Services

3.1 Product Descriptions

We strive for accuracy in all product listings, including:

• Scale/size (10 inch, 6 inch figures)
• Brand specifications (Bandai, Hasbro, Mattel, etc.)
• Edition details (Pop! Exclusives, Limited Editions)
• Package condition (new in box, unopened)

Minor variations in product appearance may occur. Contact us before ordering if you require specific details.

3.2 Availability

All products are subject to availability. We reserve the right to:

• Limit quantities available for purchase
• Cancel orders if items become unavailable
• Substitute packaging materials of equal quality

4. Ordering & Payment

4.1 Order Process

Orders are processed as follows:

• Processing time: 1-2 business days (excluding weekends/holidays)
• Order confirmation sent via email upon placement
• Shipping confirmation with tracking sent when dispatched

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store complete payment information on our servers.

4.3 Pricing

All prices are in USD and include applicable taxes unless otherwise stated. We reserve the right to adjust prices due to:

• Manufacturer price changes
• Currency fluctuations
• Special promotions

5. Shipping & Delivery

5.1 Shipping Options

We offer two collector-grade shipping methods:

• Standard Shipping ($12.95): via DHL/FedEx (10-15 business days)
• Free Shipping: via EMS for orders over $50 (15-25 business days)

We ship worldwide except to certain Asian countries and remote locations.

5.2 Delivery Responsibilities

Once items are shipped:

• You are responsible for providing accurate shipping information
• Any customs/duties fees are the customer’s responsibility
• We are not liable for delays caused by carriers or customs
• Report any delivery issues within 48 hours of receipt

6. Returns & Exchanges

6.1 Return Policy

Our 15-day return policy requires:

• Items in original, unopened packaging (unless defective)
• Original packing slip or proof of purchase
• Return request initiated within 15 days of delivery

6.2 Final Sale Items

The following cannot be returned:

• All Pop! Exclusives
• Limited-edition Marvel Legends figures
• Items marked “Final Sale” on product pages

6.3 Return Process

1. Email [email protected] within 15 days with:
   • Order number
   • Photos of item/packaging
   • Reason for return
2. We’ll provide a Return Merchandise Authorization (RMA)
3. Ship to: Doral Toys Sale Shop, 2881 Hannah Street, Charlotte, US 28202
4. Refund processed within 3-5 business days after inspection

7. Intellectual Property

All content on playsmartsshop.com is our property or used with permission, including:

• Product images and descriptions
• Website design and layout
• Brand names and logos

You may not reproduce any content without express written permission. All collectibles are officially licensed products.

8. Liability Limitations

8.1 Product Use

Our collectibles are intended for display and collection purposes. We are not liable for:

• Personal injury from improper use
• Damages occurring after delivery
• Manufacturer defects covered under their warranties

8.2 Website Use

We strive to maintain uninterrupted service but are not liable for:

• Temporary site unavailability
• Technical issues beyond our control
• Errors in pricing or product information

9. Policy Changes

We may update these Terms periodically. Continued use after changes constitutes acceptance. Major changes will be communicated via email or site announcements.

10. Governing Law

These Terms are governed by North Carolina law. Any disputes shall be resolved in Charlotte, NC courts.

Contact Us

For questions about these Terms:

Email: [email protected]
Mail: Doral Toys Sale Shop, 2881 Hannah Street, Charlotte, US 28202