Privacy Policy

Last Updated: [Insert Date]

Welcome to Doral Toys Sale Shop (“we”, “us”, or “our”) at playsmartsshop.com. As serious collectors ourselves, we understand the importance of protecting your personal information while helping you grow your premium collection of action figures, Funko Pop! vinyls, and other collectibles.

1. Information We Collect

To provide our collector-grade services, we may collect:

• Account Information: When you create a collector account, we collect your name, email address, shipping address, and account credentials.
• Payment Details: For transaction processing, we collect payment method information (credit/debit card details via our PCI-DSS compliant processor or PayPal information), though we never store full card numbers.
• Order History: Details of your collectible purchases, including pre-orders for rare items like Pop! Exclusives or limited-edition Marvel Legends.
• Browsing Data: Information about your interactions with our website, including viewed items, search queries, and preferences.
• Device Information: Technical details about your device, browser, and IP address for security and optimization purposes.
• Communications: Records of your inquiries to our collector-support team.

2. How We Use Your Information

We use your data exclusively to enhance your collecting experience:

• Process transactions and ship your collectibles securely worldwide (excluding certain Asian and remote regions)
• Authenticate your collector account and prevent fraud
• Provide personalized recommendations based on your collection interests (e.g., completing Marvel Legends waves or expanding your Pop! Deluxe display)
• Notify you about rare item restocks or new releases matching your preferences
• Improve our website functionality and collector services
• Respond to your inquiries about high-value orders or payment methods
• Comply with legal obligations as a US-based business

3. Data Sharing & Disclosure

We treat your collection data with the same care we’d want for our own:

• Service Providers: We share necessary information with trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations—all bound by confidentiality agreements.
• Legal Requirements: We may disclose information when required by law or to protect our rights and the safety of our collector community.
• Business Transfers: In the event of a merger or acquisition, collector information would be transferred under confidentiality protections.
• Never Sold: We do not and will never sell your personal data to third parties for marketing purposes.

4. Data Storage & Security

We implement premium protection for your collector data:

• All data is stored on secure servers with industry-standard encryption
• Payment transactions use 256-bit SSL encryption—the same standard as major banks
• Regular security audits to maintain PCI-DSS compliance
• Access to personal information is strictly limited to trained personnel
• International data transfers include appropriate safeguards

While we implement robust security measures, no online system can be 100% secure. We recommend collectors use strong, unique passwords and monitor account activity.

5. Your Rights as a Collector

You have control over your information:

• Access & Correction: Review and update your account information through your collector profile
• Data Portability: Request a copy of your personal data in a machine-readable format
• Deletion: Request account deletion, subject to legal retention requirements for transactions
• Marketing Preferences: Opt-out of promotional communications at any time
• Objections: Object to certain processing activities where applicable by law

To exercise these rights, contact us at [email protected] with “Privacy Request” in the subject line.

6. Cookies & Tracking Technologies

Our website uses these technologies to enhance your collecting experience:

• Essential Cookies: Required for site functionality, including secure checkout and account access
• Performance Cookies: Help us understand how collectors navigate our site to improve layout and product discovery
• Preference Cookies: Remember your display preferences and collection interests
• Analytics: We use tools to analyze traffic patterns and popular collectible categories

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

7. International Data Transfers

As we serve collectors worldwide (excluding certain regions), your information may be transferred to and processed in the United States and other locations. We ensure all transfers receive adequate protection under applicable data protection laws.

8. Children’s Privacy

While we sell collectibles that appeal to all ages, our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this policy as our collector services evolve. Significant changes will be communicated through our website or directly to registered collectors. The “Last Updated” date at the top indicates the current version.

Happy collecting!
The Doral Toys Sale Shop Team